Cookie Policy

Last Updated: 27th November 2024

myco ("we," "our," or "us") uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized services. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by a website or app. They store information about your preferences and interactions to improve your user experience. Cookies may be:

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Cookies stored on your device for a set duration or until you delete them.

2. Types of Cookies We Use

2.1 Essential Cookies

  • Purpose: These cookies are necessary for the functionality of our platform. Without them, certain features (e.g., login, content uploads) may not work.
  • Examples: Authentication, session management, and security features.

2.2 Performance and Analytics Cookies

  • Purpose: These cookies collect information about how users interact with our platform, such as pages visited, time spent, and errors encountered. This data helps us improve the functionality and performance of our services.
  • Examples: Google Analytics, Firebase Analytics.

2.3 Functionality Cookies

  • Purpose: These cookies remember your preferences and settings (e.g., language, display options) to provide a personalized experience.
  • Examples: Remembering login credentials and app preferences.

2.4 Advertising and Targeting Cookies

  • Purpose: These cookies deliver personalized ads based on your activity and browsing behavior. They also limit the number of times you see an ad and measure the effectiveness of advertising campaigns.
  • Examples: Google Ads, Facebook Pixel.

3. Similar Technologies

In addition to cookies, we use other tracking technologies, including:

  • Web Beacons and Pixel Tags: Small graphic images or code snippets embedded in our platform or emails to track user engagement and measure ad effectiveness.
  • Local Storage: Data stored locally on your device to enhance app functionality.
  • Session Storage: Temporary storage to support app operations during your session.

4. How We Use Cookies

We use cookies and similar technologies to:

  • Provide core platform functionality (e.g., secure account login, file uploads).
  • Analyze user activity to improve platform performance.
  • Remember user preferences and deliver personalized experiences.
  • Serve relevant ads and track campaign effectiveness.
  • Enable secure payment transactions.

5. Cookie Duration

  • Session Cookies: Expire once you close your browser or app.
  • Persistent Cookies: Stored on your device for a predefined period or until manually deleted. Persistent cookies on myco are typically retained for up to 1 year.

6. Cross-Device Tracking

We use cookies and tracking technologies to provide a consistent experience across devices. For example:

  • Synchronizing preferences and settings (e.g., favorites, content recommendations) between your phone, tablet, and computer.
  • Tracking user activity across devices for better analytics and personalization.

7. Third-Party Cookies

Some cookies are set by third-party services we integrate with our platform. These include:

  • Google Analytics: Tracks user behavior, such as pages viewed and time spent, to help improve the platform.
  • Firebase Analytics: Tracks app engagement and performance metrics.
  • Google Ads and Facebook Pixel: Used for personalized advertising and ad performance tracking.

We do not control third-party cookies, and you should review their privacy policies for more details:

8. Managing Your Preferences

8.1 Browser Settings

Most browsers allow you to manage cookies by enabling, disabling, or deleting them. Refer to the following resources for guidance:

8.2 In-App Settings

For app users, you can manage your cookie preferences through the "Privacy & Cookies" section in the app settings.

8.3 Opt-Out Tools

You can opt out of specific cookies using tools provided by third parties:

9. Legal Compliance

9.1 GDPR Compliance (European Union)

For users in the EU:

  • Non-essential cookies (e.g., analytics, advertising) will only be set with your explicit consent.
  • You can update your cookie preferences at any time through the "Cookie Settings" link available on our website or app.

9.2 CCPA Compliance (California Residents)

For users in California:

  • We do not sell your personal data. However, certain cookies may process personal data for advertising purposes.

9.3 Children's Privacy

Cookies are not knowingly used to collect data from children under 13 (or 16 in the EU) without parental consent.

10. Cookie List

Here’s a list of the cookies we use, along with their purposes and durations:

Cookie NamePurposeTypeDurationProvider
myco_authAuthentication tokenEssentialSessionmyco
_gaGoogle Analytics trackerPerformance2 yearsGoogle Analytics
firebase_crashApp crash monitoringPerformancePersistentFirebase
ads_trackerPersonalized advertisingAdvertising1 yearGoogle Ads

11. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our use of cookies. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

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